Autoren: Elisabeth Heinemann
Domain experts and software developers do not necessarily understand each other from the outset. But in times of SOA and BPM mutual understanding is needed more than ever because analyzing and optimizing business processes are cross-company challenges to be mastered by both parties. This talk offers you conceptual foundations, but most notably down-to-earth ideas how to bridge the different language gaps in your software development project using technical ("Hard Skills") as well as communication-psychological methods ("Soft Skills").
Target Audience: People dealing with business processes
Prerequisites: Basics of project and process management
Level: Intermediate, Advanced